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Re:VORN Cancellation Policy

 

1. Standard Cancellation Window

All service cancellations or changes must be made at least 20 hours before the scheduled session. After this period, a cancellation fee applies.

2. Cancellation Fee

  • 100% of the session fee will be charged for cancellations made within 20 hours.

  • The fee is automatically processed via the payment method on file.

3. No-shows and Late Arrivals

  • No-shows are charged 100%.

  • More than 15 minutes late = considered a no-show.

  • More than 10 minutes late = session may be shortened.

4. Session Modifications

Changes must be made 20 hours in advance via the app or website. Within 20 hours, the original session is subject to a cancellation fee.

5. Emergency Situations

In cases of illness, family emergency, or force majeure, cancellation fees may be waived at our discretion. Clients must contact us promptly to explain the situation.

6. Special Events and Workshops

Different cancellation rules may apply to special events. These will be clearly stated at time of booking.

7. Policy Philosophy

We value your time and our trainers’ dedication. This policy ensures fairness, protects scheduling, and maintains quality for all clients. Thank you for your understanding and cooperation.

 

 

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